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-   -   gallery problems (http://www.lynnblakegolf.com/forum/showthread.php?t=2432)

Thom 03-08-2006 08:46 AM

gallery problems
 
I can't view the videos anymore. Do I have to set my PC/quicktime/mediaplayer in any special way?

Help needed, I need a fix[-o<

bambam 03-08-2006 09:36 AM

Thom, Are you getting any error messages? I tested out a couple videos this morning and had no problems.

Uppndownn 03-08-2006 11:15 AM

I agree
 
I have had minimal success with videos since the new and improved site emerged. I reckon it is because I am still
on a dial up connection. :(

bambam 03-08-2006 11:32 AM

You are correct, dial-up doesn't lend itself well to downloading or streaming video. We do our best to prepare movies in a format that strikes a balance between quality and download size. I'd ask you the same question as I asked Thom. What type of errors are you getting? Does it happen on every video?

FL-John 03-08-2006 02:37 PM

Certain videos I can watch while others come up with a error message which says, "A Codec has not been installed"

Thom 03-08-2006 07:52 PM

Quote:

Originally Posted by bambam
Thom, Are you getting any error messages? I tested out a couple videos this morning and had no problems.

I managed to view the "drag your mob"-video, but then I tried "Yoda of Arabia" and got this:

Windows Media Player Error Message Help

You've encountered error message C00D11B3 while using Windows Media Player. The following information might help you troubleshoot the issue.


Encountered a network error
Windows Media Player cannot play the file because the Player encountered a network error. You might encounter this error message for one of the following reasons:


The server is not available (for example, the server is busy or not online). Try again later.
You are not connected to the local area network (LAN) or to the Internet. Connect to the network or Internet, and then try again.
The proxy server settings for the Player are not configured properly. Verify that your proxy settings are correct, and then try again.
If you are using your computer at work, your network administrator might be blocking digital media streams from particular Web sites. For more information, contact your network administrator.


To verify your proxy server settings
On the Tools menu, click Options, click the Network tab, and then verify your settings in the Streaming proxy settings area.

Notes

If you do not know what your proxy server settings should be, on the Network tab, select a protocol, click Configure, and then select Autodetect proxy settings or Use proxy settings of the Web browser (available for HTTP protocol only).

If you are connected to the Internet through a dial-up connection, you might not be able to choose the proxy server. For more information, consult your Internet service provider (ISP) or network administrator.

bambam 03-09-2006 12:35 AM

Thom (and others),

If an internet connection isn't fast enough or stable enough to handle a video stream, then it's possible for errors like this to show up. To rule out this problem, could you right click on the video link in the gallery and choose "save target as..." and save the video to your computer. If you're able to open the saved video then your internet connection may be the problem.

Let me know how this test goes.

Later...

powerdraw 03-09-2006 08:49 AM

the 'persimmon' dial-up connection must go...lol

Thom 03-12-2006 06:51 PM

?
 
Ok, I was able to save and open the video.
I don't know, everything starts to work very slow when i go to the gallery. Icons for the different videos takes several minuttes to load/show.
I'll contact the cablecompany. I'm supposed to have a 2 Mb connection, but it's loading 100 K/s.

I have problems with Brian Manzellas videoanswers as well. Sound is very strange.

And Powerdraw, are you working on your postcount or just being a m....[-(

powerdraw 03-12-2006 09:18 PM

sorry, just having a little fun.

bambam 03-12-2006 09:46 PM

Quote:

Originally Posted by Thom
Ok, I was able to save and open the video.
I don't know, everything starts to work very slow when i go to the gallery. Icons for the different videos takes several minuttes to load/show.
I'll contact the cablecompany. I'm supposed to have a 2 Mb connection, but it's loading 100 K/s.

Thom, Thanks for testing that for me. If you were able to download and play the videos then I suspect there may be something going on with the stability of your connection. 100K/s sounds pretty fast; how long does it take you to download a video from this site? Even if speed is good, you can have dropped packets (think static on a phone line) that can mess up streaming video/audio.

In case your cable company isn't giving you good answers, you can do a little self-investigation here:

speed tests, pick the one closest to your internet connection
http://www.dslreports.com/speedtest?more=1

If you sign up (free) at this site, you can get a line quality test here:
http://www.dslreports.com/linequality

armourall 04-05-2006 12:44 PM

Bambam,

I'm also having problems with the videos. When I try to Save Target As, I get a File Download dialog box that says "Getting File Information," which is where I get stuck. Connection speed shouldn't be an issue (downloading at the office), but maybe there's a firewall issue on my end? Any ideas?:confused:

bambam 04-05-2006 12:52 PM

It could be a firewall issue. Are you able to download videos from other sites while at your office?

armourall 04-05-2006 12:57 PM

Yes, and it seems I was able to get videos from this site, just not when they're posted in the Gallery. I downloaded the Tomasello Australia series a while ago before it was posted in the Gallery (may have been a link in a post), but if I try to open it now in the Gallery, I can't. Can you possibly post a link to one of the Tomasello Letter series so I can test?

Lefty44 04-17-2006 06:21 PM

I am also having trouble viewing the videos. I tried streaming them and when that wasn't working, right-clicking and downloading them. Once downloaded, I could only watch about a minute of the video before I got an error message. Any ideas? Thanks.

bambam 04-17-2006 09:08 PM

armourall, I must have missed your post...sorry about that. Here's a direct link to one of the Tomasellos videos.

http://www.lynnblakegolf.com/gallery...Chapter2BB.wmv

Lefty, what's the error message you're getting when you download and play the videos?

armourall 04-18-2006 07:17 AM

Quote:

Originally Posted by bambam
armourall, I must have missed your post...sorry about that. Here's a direct link to one of the Tomasellos videos.

http://www.lynnblakegolf.com/gallery...Chapter2BB.wmv

Lefty, what's the error message you're getting when you download and play the videos?

Ben, I still get the same problem with the direct link. Thanks for trying.

Lefty44 04-18-2006 11:12 AM

BamBam - I am getting the message "C00D1199: Cannot play the file". I googled it and it has something to do with the codec. The weird thing is that I can watch the first minute of each video before getting the error. Any ideas?

Lefty44 04-18-2006 11:19 AM

So I found a solution. After researching the issue, I found instructions to play it on your Media player 6.2 which is installed in all windows systems. To access it, go to your start button and then to Run. At run type in mplayer2.exe That should be able to handle all of the videos on the forum.

If you need more information about the error message "C00D1199: Cannot play the file" goto http://msmvps.com/blogs/chrisl/articles/14322.aspx :)

bambam 04-18-2006 12:41 PM

great find, Lefty! Thanks!

Daz 04-18-2006 05:02 PM

Problems with Brian Gay Vids
 
I've downloaded and viewed all of the previous videos without any problems but I cannot get the 2 new Brian Gay ones to work. Both of them stop after exactly 1 minute of viewing and I get the error "Windows Media Player cannot play the file because it is corrupted".

I have tried with Media Player 10 and Media Player 6.4 but to no avail. I have the correct codecs installed (both of these clips are (WMV3 = Windows Media Video 9, 33 Mb, 701 Kbps, 11.392 fps, res. 640*480 (4:3)).

The download sizes of the files are 5634Kb and 5328Kb is this correct?

Anyone else had this problem?

Have you tried using DivX AVI rather than WMV ?

Bagger Lance 04-18-2006 06:06 PM

Sounds like you didn't get the full download on the videos. They are large files in order to keep the quality high. The first video is 35,610 KB, the second is 43,157 KB.

If you guys wish, I can render smaller sized video but the quality would be lower and the window size on the player would be smaller. I know it's difficult for dial up users to access these big videos.

Bagger

tongzilla 04-18-2006 06:25 PM

Quote:

Originally Posted by Daz
I've downloaded and viewed all of the previous videos without any problems but I cannot get the 2 new Brian Gay ones to work. Both of them stop after exactly 1 minute of viewing and I get the error "Windows Media Player cannot play the file because it is corrupted".

I have tried with Media Player 10 and Media Player 6.4 but to no avail. I have the correct codecs installed (both of these clips are (WMV3 = Windows Media Video 9, 33 Mb, 701 Kbps, 11.392 fps, res. 640*480 (4:3)).

The download sizes of the files are 5634Kb and 5328Kb is this correct?

Anyone else had this problem?

I have the same problem with the front view version of Brian Gay (the other vid works fine). The download is complete, but the video is corrupt about a quarter of the way. I am using the newest version of Windows media player.

Daz 04-18-2006 06:31 PM

Thanks
 
Thanks Bagger now I know the sizes I'll keep trying.

I have a 1Mb ADSL connection so the size shouldnt be a problem. Is there heavy traffic on your webserver? Maybe this is causing the timeouts and truncated downloads.?

ctcarr01 04-18-2006 06:34 PM

I am having the same problem, all files are around 5 MB, for my work computer and my home computer. By the way, Hi Everyone=; ...new user here and this looks like some great info.

nevermind 04-19-2006 04:52 AM

same here, with the face on clip. can't get past about 5mb

Daz 04-19-2006 08:22 AM

More attempts
 
More attempts carried out when you guys in the states were sleeping but still couldn't get past 5Mb Ive got some download software which I will try tonight instead of letting MS Explorer control the download. Will let you know how I get on later.

Bagger Lance 04-19-2006 09:11 AM

We're looking into on our end and according to the server stats, there is a huge volume of downloads of video. It's hard to determine the success/failure ratio with so many variables effecting downloading. It's not just our server but internet traffic in general; which includes the main trunks, your ISP, your neighbor, your kid downloading music in the next room. Keep trying to right click and download the videos rather than letting it stream.

Thanks,

Bagger

Thom 04-19-2006 09:22 AM

Quote:

Originally Posted by Lefty44
So I found a solution. After researching the issue, I found instructions to play it on your Media player 6.2 which is installed in all windows systems. To access it, go to your start button and then to Run. At run type in mplayer2.exe That should be able to handle all of the videos on the forum.

If you need more information about the error message "C00D1199: Cannot play the file" goto http://msmvps.com/blogs/chrisl/articles/14322.aspx :)

this method works for me, thanks Lefty44

ctcarr01 04-19-2006 11:00 AM

Quote:

Originally Posted by Thom
this method works for me, thanks Lefty44

Did you "save target as" and then play with media version 6.2? The issue that I am having is that when I "save target as", the saved WMV files are only around 5 MB. I can play the files but they are not full length.

Thom 04-19-2006 11:07 AM

Quote:

Originally Posted by ctcarr01
Did you "save target as" and then play with media version 6.2? The issue that I am having is that when I "save target as", the saved WMV files are only around 5 MB. I can play the files but they are not full length.

Yes, I right-click on the video-file, and "save target as". Then I open the player and paste the video-file into "open", I then have to enter my forum name and code twice, but then the videos will play full lenght and all.

bambam 04-19-2006 12:17 PM

I made a change on the server; you folks who were having trouble with the videos (save target as or playing directly) please try again and let us know if things are working now.

ctcarr01 04-19-2006 02:47 PM

It works perfect:D . Thanks BamBam

Daz 04-19-2006 03:57 PM

Many thanks
 
You are a star BamBam. Now they download correctly.

Can I suggest that future videos have the file size listed so we know if we have downloaded the full file.

Thanks again

Thom 04-19-2006 05:17 PM

much better, thanks:)

armourall 04-20-2006 07:33 AM

Quote:

Originally Posted by bambam
I made a change on the server; you folks who were having trouble with the videos (save target as or playing directly) please try again and let us know if things are working now.

Looks like it works for me. Thanks.

tongzilla 04-20-2006 09:48 AM

Cheers, it works now! It's also now possible to rewind/fastfoward through the vid.

bambam 04-20-2006 09:53 AM

Thanks for reporting back, all. This has been an ongoing problem I've been trying to solve...the incubator finally spit out a solution :)

redan 04-25-2006 03:17 PM

I was able to download to save target as, but a couple of the older videos are giving me a message of file corrupt windows cannot play... I'll tell you exactly which they were when I get back to my home PC.


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